Tag Archives: service

Art of Romanticism

The magnificent Art of Romanticism. In 1861 Italians united Italy. After some battles. Thanks also to a great engagement of artists. All the kingdoms disappear to let space to a unique country. The process that brought all the country under the same king started in 1815, after the Congress of Vienna. We call this period Risorgimento (Resurgence). It gave the chance to Italy to change its shape. People worked hard to reach the goal and art gave an important contribution to it. Art of Romanticism became the flag of the movement.

The ability of the art to make a revolution impress me a lot. This happens many times, in almost all the eras, especially in the last centuries. Anyway, who loves art has an interest in analyzing the historical context. Not only. Who loves art want to pay attention to the techniques. It’s amazing how artists changed the way to paint in the 19th century. I like a lot of painting and sculptures and going around the Italian museums and exhibitions I saw the evolution of the style. Also the differences among the artworks of the various artists of the same period.

Art of Romanticism: the 19th-century revolution

Romanticism started at the end of the 18th century. When the new generation of artists understood that Neoclassicism wasn’t influencing anymore the society, they started to search for something new. They changed completely the way to express their ideas and point of view. The art of Romanticism has various features. Romanticism canceled the Neoclassical reasoning, control, geometric perfection and, above all, imitation of the art of the ancients.

Not all the artists of the period made a radical change, but most of them yes. They wanted to draw a line to separate the past from the present. Their style was dominated by unbridled passion, strong feelings and a renewed fervor for the religious world. Moreover, if the neoclassical artist was convinced that the perfection of art had been reached by the ancients, the romantic drew, instead, inspiration from the dark and mysterious world of the Middle Ages. That period until then had been considered a period of no importance and purely negative.

Art of Romanticism in Italy

Who loves art can easily understand how nice is a journey into the art of Romanticism. That period is really amazing because it takes people into modern art. The paintings are not only a representation of a view, but there is a sign, something more. I think the feature of the style is visible in the vigorous brushstrokes capable of interpreting reality. Color and not too defined signs tell a story.

This is what I like about the art of Romanticism. Then, of course, there are many elements related to the history of that period. I love to explore the most important event of Italian unity. Also, I like to see in the paintings how Italy was at that time. The same feelings, especially talking about techniques, come from the sculpture. If you want to see art in Italy you have a lot of opportunities. But I recommend you to explore the artworks of the 18th century.

Romance artists

If you like art visit Italy. Art of Romanticism has a huge collection spread in all the country. There are many museums that offer the view of great artworks to the visitors. Time to time in various Italian cities there are thematic exhibitions. I like them because they collect paintings and sculptures also from foreign museums and private collections. So it’s easy to see some artworks that are usually not visible to the public.

I will write more about some art galleries and museums. Because Italy can show you the best examples of the art of Romanticism. But now I want to share some pictures I took during my visits. So I let you enjoy them. Before I remind you that after finding a flight, maybe using some free miles obtained with your credit card, you can reserve a hotel and buy the tickets to enter the museum. Planning in advance will be useful especially if you want to see some temporary exposition because you will check the place and the dates.

Paintings

                                          One of the famous “kiss” of the painter Hayez

 

In the painting, you can see the famous writer Alessandro Manzoni, one of the Italian literature icons

 

                                     This young girl represents Italy, that was born in 1861

I hope you enjoyed this post. If you want to read more about my art incursions, check out the dedicated section of my blog. Share this post and subscribe to my newsletter, you will get updates and extra contents.

Hotel’s butler: be a VIP in your room

It is becoming popular among hotel services. But not all the people know exactly what has to do the hotel’s butler. What about this support offered as complimentary service of the best suites? People who approach for the first time to this service they have not a clear idea about what to expect. And they don’t know what to ask the dedicate staff member. Maybe it is useful to clarify some aspects.

The number of structures that propose the hotel’s butler service up to request or complimentary is increasing. Generally, it is paired with special, signature or the biggest suites of the main brands. It happens to the mountains, to the sea and as well in the city. To have a butler means to be helped in managing the room and the stay. Of course, this professional is properly trained to satisfy most of the needs that a guest can have during the stay in the hotel.

It is important to know that hospitality companies offer the hotel’s butler to create a loyalty relationship with the guest. Obviously, the staff has to please the client and not the opposite. So you have to treat them with kindness and they have to reserve you courtesy and professionality. But you as a customer have to use the service and to ask what you need. Just keep in mind the competencies that they have.

 

The tasks of the hotel’s butler

Each hotel has different rules and this makes some differences in the service provided. Starting from the time: in some cases, the hotel’s butler is available only during the day. In many hotels, it is a 24 hours service. Anyway more or less the do the same things. What is common among the different structures are the unpack and pack, draw a bath and reserve a table to a restaurant.

Usually, the butler has also the task to superintend to the room cleaning. In order to keep always in perfect conditions the suite. So what a guest can ask (you should follow these indications in case you have a hotel’s butler service in your hotel room) concern mainly the management of the room. It is included the organization of an in-suite meal. Sometimes the complimentary service gives the availability of a chef and a dedicated concierge. So the butler can coordinate the contacts between the guests and those staff members.

 

What the butler does

The first approach of the hotel’s butler with the guests is in the room. She or he welcomes the clients of the suite and show them the different internal ambients and the amenities. This staff member explains as well the facilities of the entire structure. She or he generally tells to the guests what are the task that the butler has to accomplish to serve the customers in the proper way.

In this first meeting what is important for she or he is to understand the people who are in front of her or him. Why? To please them it is necessary to know what they want and need, providing customized service.

After that, the hotel’s butler manages the check-in, unpack the luggage and press clothes. if it is necessary and according to the hotel policy. She or he takes care of the room, meanwhile, in general, the concierge work on external need. For instance the reservation of a restaurant, the ticket purchase for some events and so on.

There is not a precise rule, so hotel by hotel these tasks can be done by the butler as well. For example, the task of the hotel’s butler is also to refill the minibar and the room with drinks and snack. Then this staff member brings the newspaper, the breakfast and a cup of tea in the afternoon or a glass of wine before dinner.

For any need, the guest can call and ask the hotel’s butler that will be discretely positioned close to the room. Or she or he will just be somewhere else with the mobile phone switched on. In order to answer immediately to the call or to the messages got from the guests. For instance, during the late night, you can write an SMS with some changes or orders about breakfast and she or he will provide to organize.

Some hotels are using the new technologies and this means that the hotel’s butler gives to the guests a tablet to manage the room. This is useful as well to interact with the staff. So the client can ask what he needs by the device and the butler will work to satisfy the request. In many hotels in the night, the butler cleans the guests’ shoes for the day after. During the day or the evening, this staff member prepares the bath and aromatherapy, where available.

 

Details and tip

When you book in some accommodation you can find more details about the hotel’s butler service. In some cases, they send to you a paper to be filled with your needs and interests. So they can personalize the assistance before your arrival. This will help you also to understand better what the butler will do for you during your stay. Then there will be specifics about other staff members dedicated to supporting you.

About the tip, it is totally up to you. It is of course not mandatory and the service received is included in the room rate. But if you think, at the end of your stay, that the hotel’s butler was particularly kind and professional or if she or he helped you also in some tasks not mandatory, well a tip is always welcome by the staff. Do not think anyway that the activities depend on it, otherwise, it means that the service is not well provided.

Updates

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Book your luxury hotel and get familiar with the butler‘s service. You will be satisfied.

From the airport to the hotel

One of the challenges for the travellers is the transfer from the airport to the hotel. It depends on the place and on the country, but in the main cities there are many options and it can be difficult to choose the proper one. It is not a matter of price, even if it counts. Buses and trains are cheaper but they have a lot of stops and they are not going directly to your destination. There are some exceptions, as it happens for example in Budapest where you can go on a minibus that does a tour of the hotels, according to the passenger needs.

The taxi is a good option to go faster, but if you are a tourist and you are not prepared in some cases the driver can cheat on the price. It happens also to find fake taxidrivers. The best solution? I do not have the answer but in many cases I use the rent with driver. It is not always convenient, it depends on the city, but in most of the cases is the faster option with a well proportioned cost.

When I visit a new place I check on internet the transfer options via airport website, if available the dedicated section. Especially I search about the rates in order to not waste money. I mean I like luxury and I am available to spend more for a good service, but not to spend more than what is normal according to the country that I am going to visit. Often I travel for work reasons and I need to save time and to go directly to my destination. That is why I try the fastest solution and also to move with comfort.

 

Hotel transfer

What are the options? Call the hotel booked and ask for a transfer from the airport, in case you did not get a complimentary one included in your room rate. Generally hotels have their own cars or they have deals with some agencies. The cost is higher than a direct booking with those service providers. This procedure will cost you around 30% more.

 

Taxi risks

With a taxi you have the direct connection with your hotel, but the driver can choose a longer way to get more money and the risk is to find a fake taxi that will cost even more. It is not valid every where because there are honest people and also in some places the rates are not so higher and there are not different alternatives to be fast and to have a comfortable trip from the airport.

 

Private car with driver

If you have a bit of time to organize your transfer (I suggest you to find it) you can search the agencies that rent cars with drivers. They have luxury car and fixed prices according to the trips. To connect the city with the local airport there are usually competitive prices, meanwhile to go in different cities the cost can be quite high. Anyway it is a luxury transfer and you need to keep it into consideration.

It is not hard to find the various transfer service providers online, in some cases there are already showed the rates, otherwise you can ask via phone or email. It is a good idea to contact directly the agencies, so you can compare the offers. I suggest you also to ask precisely what type of car they will send to pick up you, because there are companies that use not huge and luxury car but they ask the same price of who is going to send Mercedes Class E or S, Bmw and so on. For an higher prices it is available also Rolls Royce.

The advantages of the rent with driver compare with a simple cab are:

  • a fixed price that does not change in case of some road traffic or deviation;
  • the driver waits for you at the arrivals;
  • the car is comfortable and clean, also inside;
  • the driver already know the destination and he or she already planned the best way, according to the road works and to the traffic, to arrive to your hotel;
  • especially in summer and in most of the cases but not all, there is a fresh bottle of water waiting for you on the car, so you can drink during the transfer.

Of course it is always good to check and then to evaluate the service, so if you will be back in the same city or you are using some company that is present in more cities and countries you know if you can call it again or search another one.

 

Experiences

Just to give you a better idea on how it works I write some examples of what happened to me in years of travel. There are also some tips related to the transfers in some cities that I visited in recent time. Starting from Italy I can say that in Rome: the cost of a car with driver from the airport is the same of a taxi, but you can have more comfort and the driver waits for you at arrivals. The company that I chosen for my trips generally call me via phone when I land and we find a meeting point to be fast.

In the Italian capital the distance from the airport to the city centre requires around 45 minutes by car and the cost of the ride on the luxury car is about 45-50 euro. With the taxi you can even spend more, also because it is necessary to add a fee to carry the luggage. The situation is different among the cities, infact in Naples you can find a similar offer, also if the airport is about 20-30 minutes far from the centre. Anyway the rent with driver cost generally 40-50% more than a taxi.

Of course you have advantages, but it can be a bit much. If you choose the taxi in Naples do not forget to choose the fixed rate. The taxidriver always ask to you and it is better than to use the taximeter because he can prefer a longer way. The price from the airport to the centre is around 20-25 euro. If they ask more it is wrong. Keep in mind that they usually ask a couple of euro as tip, it is not mandatory, but it is up to you.

If you go to Sofia, Bulgaria, you will find as it happens in many places, a lot of people ready to offer you a ride, but they are fake taxi. So at arrivals you can directly go to the taxi reception. A girl will ask you the main information and she will give you a code and you can go out and find your taxi ready and especially legal. In Tirana, Albania, there are some companies at the airport, as Avis, that provide cars with driver.

The same in Skopje, Republic of Macedonia, with some local companies. If you go to Bucharest there is, like in London, the black cab, the taxi company with luxury cars available for the transfers from the airport and as well to take people around the city. It costs more than a taxi but it offers a very professional service, with more clean cars and well equipped.

These are just few example on how you can move with rent with driver around Europe, but anyway I suggest you to check before to leave. In Turkey for instance in the airport managed by TAV offer different services, included the transfer. It works very well and they operate with huge Mercedes and BMW with professional drivers and they also proposed the transfer perfectly coordinated with the meet and greet service inside their airports, starting from Istanbul. There is also the option with the speedboat for the transfer via sea.

 

The evaluation of the service

How to evaluate the transfer service? This is the last question that can help you to choose the best company. First of all it is important to check how fast they are in answer to the request. Also it is possible to verify the information, if it is complete, and as well the courtesy used. The it comes the way to book, you control if it is easy or not. Naturally comparing the services you have the chance to check the price according to the service proposed.

After the first contact you can evaluate the transfer answering to these questions: was easy to find the driver? Was she or he on time? How was the car in term of comfort and cleaning? Was the driver kind? Did you arrive at destination without problems? The questions are covering the main elements that you need to consider to decide if the service was good and if you will use it again calling the same provider.

I had the chance to use different transfer services in Italy and abroad and always I use those questions to make a check and select the best ones. Going to the conclusions I want to make a couple of examples more. Once in Rome a driver during the trip from the airport started to talk about a person, telling me name and surname, who had bad habits. He told me almost everything about the trips of that guy, for 40 minutes… Well better have another driver, don’t you think so?

In New York I had a tour of the city in a limousine and after that the driver proposed to me to follow my movements for all my stay for a better price. He wanted to deceive the company and he sent me a friend of him. It was impossible to meet each other on time and in the place where I needed. The service was the worst one. This happens especially when you don’t need only a transfer, but a car with driver to go around in the city, so be careful when you say yes to a better price with a sub-agreement.

Anasa

 

Petit Palais Hotel de Charme, a luxury stay in Milan

Are you planning a holiday in the fashion city of Milan? I have some advice for you regarding your stay. I have been in a small but charming hotel: Petit Palais Hotel de Charme. Around the center, it’s full of great hotels, quite big and part of famous chains. But if you want to live a unique experience this is perfect. Why? Because as a noble of the beginning of XX century, you can book a room in an old a prestigious building at 1 kilometer from the Duomo.

Its location is perfect for who wants to visit the main attractions. You can easily join the fashion neighborhood or take part in work meetings. Petit Palais Hotel de Charme is a very good example of the elegance and the luxury typical of Milan. You can live an unforgettable experience. The warm hospitality by the staff is not common, but it makes you feel a special guest.

Petit Palais Hotel de Charme: the structure

Entering the hotel guest receive a welcome from art. You can see everywhere antiques, statues, paintings, and furniture from past centuries. The State protects all the building as heritage and that is the peculiarity for each room. It is not possible to find a room similar to another. But each of them has very modern equipment. Petit Palais Hotel de Charme rooms offer Wi-Fi connection, minibar, a safe where to put the laptop. You can find also the machine for tea and coffee.

In the rooms, there are old decor and ancient artworks. But I had another marvelous surprise: breakfast. It is served in a superb dining room. You can find a great variety of food, salted and sweet. Many different types of juices and many delicious dishes. I started the day in a very good way because the waiter came to ask me what I wanted.

A nice ambiance, a great breakfast and, the kind of staff is the best way to start the day at Petit Palais Hotel de Charme. After the meal, you have the energy to go out to explore Milan or to attend your work meetings. Around the hotel, there are shops, restaurant, and bars. So you can enjoy the city and the nightlife as well.

My recommendation

The prestigious style of the rooms and the attention of the staff give the chance to guests to enter in the past world. I had the chance to live the stay in the atmosphere typical of the very important people of Milan. You feel a VIP thanks to the treatment reserved to the guests. If you will book this hotel, you will be certainly satisfied with the service and the environment. And you will go back there during your next trip to the international city, the capital of fashion.

I suggest you book a room on the upper floors. Why? Because if you are not used to the city traffic noise and your room is directly on the street, you will have difficulties. The rooms are isolated, but you can hear the cars and the ambulances. Because there is one of the main ways to a hospital. This is the only tip I want to share because for the rest I found Petit Palais Hotel de Charme very good. You won’t regret your stay.

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Armani Milan: a trendy drink

At the very beginning, it was a fashion brand, then it became an empire. Armani Milan is one of the hotels created by Giorgio Armani and its industry. It is a five stars superior hotel located in the central Via Manzoni in the capital of fashion. Few meters from the most famous luxury shopping street Via Montenapoleone. The hotel is hosted in a huge city block, all dedicated to Armani and its shops. Clothes, bags, accessories, flowers, books, coffee, chocolate and many other products made by the fashion house.

In the middle, there is the hotel, with its 95 rooms and suites, a Michelin star restaurant and a bar on the 7th floor and a spa on the 8th floor. It offers a nice view of the city center, from one side the Duomo and the fashion district and the on the other one the skyscrapers recently built on the way to the central railway station. The position is great, as the inside setting. Each area has a design of furniture and modern equipment. Armani Milan represents the style and philosophy of the brand. It dedicates superb assistance to guests

The experience at Armani Milan

I go to Milan often for business and leisure, so I always search for new experiences to enjoy the city. I like to live the habits of locals and explore the new frontiers of luxury. It is full of great hotels in Milan, but Armani Hotel is surely one of the best, with a unique sign of refinement. In Italy, in last years the happy hour became an important rendezvous on the daily agenda. It means to go to a bar, order a drink and get food included. Most of the people consider it a substitute for dinner. Anyway, it is always a chance to chat and stay with friends and colleagues after work.

I decided to enter for the first time last year when I was going to purchase some gifts. I bought the gift vouchers for the spa because I thought (successfully) to bring some relaxation to the receivers. Then I stopped in the bar to order a drink. The luxury setting with comfortable sofas welcomes the guests. At a certain hour, the light becomes soft. When you enter a person takes you to the table, then a maitre comes to bring the menu. A waiter takes note of your order and brings you what you want. The drink arrives with some snacks.

They bring more snacks at the start of a happy hour time. Some couscous, some canape and pieces of fresh salmon with a lime sauce. Of course, they change the proposals often, but the quality is really at a high level, like the service. The courtesy of the staff makes the guest feel important. This is the added value of Armani Milan. People use the bar of the hotel also for their work meetings.

The menu and the prices

Go to Armani Milan is surely trendy, that is why it is common to find important people or models. The menu of the bar counts a good variety of drinks, including champagne, wines, centrifuged drinks, cocktails with and without alcohol. The selection is very good, according to the quality, especially for wines, spirits, and soft drink brands. The staff is ready to advise to choose the wine. Also, they can give easily and explanations about the cocktails.

A glass of wine, at Armani Milan bar, costs between 18 and 23 euros, it depends on the type. It is quite expensive also for the city range. But you have a very high quality of the products and a superb setting. It is an expression of the Armani style and they take care of the guest and each detail. These things have to be paid. If you go to Milan I suggest a visit at least to the bar. You will live a great experience and it is worth. Believe me, you deserve a luxury treatment from time to time.

If you are searching for a luxury experience in Milan, you can book a room and a spa treatment in the Armani Hotel. There are a lot of things to visit before and after a drink. See my tips about the Castle. 

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